The 2018 financial results for operators’ business divisions illustrate the clear distinctions between different types of operators. Challengers are...
Operators often have a relatively low Net Promoter Score. However, this result masks a more positive...
Businesses in Western Europe are far less satisfied with their telecoms services than consumers are, according to the data from our 2019 Business and...
The outbreak of the coronavirus will spark a sharp increase in remote working for which many businesses are ill-prepared. Operators should use...
The initial outbreak of COVID-19 led to a sharp increase in home working, and telecoms operators were quick to help enable remote working through...
Revenue in the business pay-TV segment declined significantly in 2020 because of COVID-19-related...
Many unified communications providers are expanding their portfolios and geographical reach to sustain revenue growth, which is intensifying...
Operators are in a unique position to sell ICT services with traditional connectivity, but are currently doing so with limited success. Operators...
Mobile connectivity enabled many small and medium-sized businesses (SMBs) to continue operating despite COVID-19. The increasing number of remote...
The number of private LTE/5G networks worldwide will grow rapidly from over 4000 in 2022 to over 60 000 in 2028 with network spending reaching USD9...